Introduction

Welcome to Wadi Rum Safari! By accessing and using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making any bookings.

Booking & Payment Terms

• Booking Confirmation: All bookings must be confirmed via email or WhatsApp. Once confirmed, you will receive a booking reference.
• Payment Terms: Payments can be made upon arrival or in advance, depending on the chosen tour package.
• Pricing: All prices are listed in Jordanian Dinars (JOD) and include all applicable taxes unless stated otherwise.
• Payment Methods: We accept cash payments, credit cards, and online transfers.

Cancellation & Rescheduling

Please refer to our Cancellation & Modification Policy for detailed information regarding cancellations, rescheduling, and refunds.

User Responsibilities

• By booking with us, you confirm that all information provided is accurate and complete.
• You are responsible for ensuring that you have all necessary documents, such as identification, for participation in tours.
• Participants must adhere to local laws and respect cultural practices during the tour.
• Any damages caused to property or the natural environment will be the responsibility of the individual.

Health & Safety

Your safety is our priority. However, due to the nature of desert tours, certain risks are involved. We advise the following:

• Inform us in advance of any health issues or dietary requirements.
• Follow all instructions provided by our guides to ensure safety.
• Wear appropriate clothing and footwear for desert activities.
• Stay hydrated and avoid excessive exposure to sunlight.

Liability Disclaimer

Wadi Rum Safari is not liable for any injuries, losses, or damages that occur during the tour, unless directly caused by our negligence. Participation in any activity is at the customer's own risk.

Changes to Services

We reserve the right to modify or cancel any tour due to unforeseen circumstances, including but not limited to weather conditions, safety concerns, or low participant numbers. In such cases, customers will be offered an alternative or a full refund.

Force Majeure

We shall not be held responsible for delays or cancellations caused by events beyond our control, including but not limited to natural disasters, government restrictions, or political unrest.

Intellectual Property

All content on this website, including images, text, and logos, is the property of Wadi Rum Safari and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

Privacy Policy

We respect your privacy and are committed to protecting your personal data. For more information, please refer to our Privacy Policy.

Complaints & Feedback

We value your feedback and strive to provide the best experience. If you have any concerns or complaints, please contact us directly to resolve the issue promptly.

Thank you for choosing Wadi Rum Safari. We look forward to providing you with an unforgettable desert experience!